Tag Archives: online

CSN News: Customers can get double refunds if an online company delays payment.

Thursday, 20 March 20, 21:34 OCU, the Spanish consumer organisation, has informed members of the public about their right to demand double reimbursement if a merchant online delays, without reason, a monetary return for purchased goods and services. If the customer initially owes 100 euros, he or she can claim 200 euros if the refund is delayed. They can also …

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Spain's ministry of consumer affairs to ban price changes during online shopping and booking – CSN News

Monday, 17th March 2025 at 17:27 Spanish consumer affairs ministry is once again taking on harmful practices by online companies. Minister Pablo Bustinduy recently announced a regulation that targets the algorithms which are used to personalise products and alter their prices. The ministry will force companies to disclose the methods they use to determine changes in prices. The ministry will …

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