AN UNNAMED ‘major’ music festival promoter’ in Spain could be fined up to €1 million for not allowing people to bring in their own food and drink to a venue.
Consumer Affairs Ministry is bringing the action.
The article 47.1 of the General Law for the Defence of Consumers and Users is broken.
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Consumer Affairs claims that three types of ‘possible abusive practices’ have taken place.
If the infringements are proven and regarded as ‘very serious’, fines could range from €100,001 to €1 million.
Their first gripe against the promoter is for ‘expressly and generally prohibiting access to the festival site with food and drink from outside, registering attendees, and denying the right of access in a potentially arbitrary way’.
The second, is a ban ‘prohibiting festival-goers from leaving and accessing the venue again freely- forcing them to pay an additional amount’.
The third issue is the mandatory installation of ‘A cashless payment system using wristbands that can be used within the venue but does not refund any credits less than a certain minimum amount.
The ministry took action after a complaint was filed by Facua, a group of consumers who had last year made several complaints about the festival and concert organizers.
Three claims were made against Live Nation over alleged irregularities with AC-DC concerts 2024 and Lady Gaga in this year.
The Consumer Affairs ministry, however, has not confirmed Live Nation to be the promoter who faces sanctions.
The Ministry has not yet revealed if this is the developer sanctioned.
In May, the government launched a probe into ‘illicit’ surcharges for online purchases via Ticketmaster in regard to ticket resales.
Two months after the announcement, The implementation of a law prohibiting the resale and profit-making of tickets for live events.
According to the legal text, a seller is only allowed to raise the price of a ticket by the same percentage as inflation.
This measure is complementary to the current ban on companies using ‘bot’ systems to make mass ticket purchases so that they can be resold at a profit.
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