Co-op CEO admits cyberattack stole data of all 6.5m members

Co-op CEO admits cyberattack that stole data from all 6.5m members

Co-op, London. Credit: WD Stock Photos, Shutterstock

Shirine Khoury-Haq confirmed to the CEO of Co-op that 6.5 million mutual members had their data stolen by a cyberattack in April 2025.

“It hurt my members… and that I do take personally,” Khoury-Haq told the BBC, The woman added, “I am incredibly sorry for this breach.”

Information stolen included names, addresses and contact details. However, no financial information like card numbers or transaction data was accessed. The Co-op reported initially that only “a significant number” of its members were affected.

The attack forced the group – which owns over 2,000 grocery stores and 800 funeral parlours – to shut down IT systems. Several services went back to paper-based operation, and shelves remained empty as a result of disruptions in the supply chain.

Four people, including three teenagers, were arrested last week in connection with the Co-op, M&S, and Harrods cyberattacks. The National Crime Agency investigates potential links. Spider Scattered Hacker collective of English-speaking hackers

The Information Commissioner’s Office encourages members who are concerned to visit their website for assistance.

Should the UK require more firms to have cyber insurance?

Browse all UK news

All the latest financial news.

Free Subscribe

Sign up to stay ahead with the latest news straight to your email.

We respect your privacy and will never spam you!

About Liam Bradford

Avatar photo
Liam Bradford, a seasoned news editor with over 20 years of experience, currently based in Spain, is known for his editorial expertise, commitment to journalistic integrity, and advocating for press freedom.

Check Also

Iberia job cuts plan could affect 996 workers as airline reshapes workforce

Iberia could cut up to 996 jobs as it restructures its workforce

According to ReutersThe proposed cuts include 753 staff on the ground, 106 pilots, cabin crew, …