Tuesday, 10 September 2024, 11:34
The vacationer info workplace in Fuengirola has obtained the ‘S’ ́for sustainability recognition for its accountable tourism dedication to financial, social and environmental impacts, and to the environment friendly use of municipal sources. The award was introduced by the city’s mayor, Ana Mula, who defined that the vacationer workplace has additionally obtained the ‘Q’ for high quality seal for the ninth 12 months, each of that are awarded by the institute for Spanish tourism high quality (ICTE).
With a purpose to obtain the ‘S’ recognition, one of many following two requirements have to be met: technical specification for compliance with sustainable improvement targets (SDGs) in tourism organisations; or the UNE-ISO 21401:2019 normal sustainability administration system for lodging.
The necessities wanted to acquire the ‘Q’ for high quality seal embody location and entry, opening hours, customer support and provision of data and human sources, amongst different issues.
“We’ve managed to acquire the ‘S’ distinction for the primary time, a recognition that’s in itself a differentiating factor that goes past the vacationer service itself, offering added worth to those municipal workplaces, bettering their picture and competitiveness beneath sustainable standards. It additionally endorses that we’re a municipality wherein we’re dedicated to the standard of the vacation spot in all points,” Mula stated.
The mayor added the awards had been made attainable because of the “revolutionary” vacationer workplace which opened in March 2023 and which was designed for the “current and future” of Fuengirola.
“Fuengirola is an internationally identified vacationer vacation spot, so our customer providers should at all times be on the forefront and have unquestionable high quality. We at all times attempt to enhance the providers supplied to residents and guests, and one of the best ways to know that this goal is being met is by measuring sure parameters and finishing up an impartial examine on what’s one of the best ways to work,” Mula added.