You should know the 9 garage rules in Spain that all drivers must follow.

Whether it’s a clapped-out Clio or a banged-up BMW, most of us end up in the garage queue at some point – be it for a routine service or because the dashboard’s lit up like a Christmas tree. But before you hand over your keys (and your hard-earned cash), it pays to know your rights – and what the garage You can also read about how to get started. do under Spanish law.

Garage cowboys EXPOSED: the real rules Spanish mechanics must follow – or face court

Consumer complaints about dodgy workshops in Spain are on the rise every year. Overcharging, using second-hand parts without permission, refusing to hand over invoices – it’s not just shady, it’s The use of illegal substances is not permitted..

So if your service Turns into a standoff, don’t panic – arm yourself with the rules, stand your ground, and make the law work for you.

Every Spanish garage MUST comply with the law

The following is an explanation of what you should do. Royal Decree 1457/1986Back up by Royal Decree no. 455/2010Every vehicle repair shop has strict legal requirements. You can be prosecuted if you violate these laws. You’ve got it Sue them for any of the following: them – Or demand your money. What you are entitled to. No ifs and buts.

1. Prices on display – no surprises

It MUST be done. Clearly, You can also display the hourly labor costs and fixed service price in Spanish. You can see the hourly labour costs and fixed service prices in Spanish. Receiver And online. No more hiding behind toolboxes and mumbling “standard rates.”

2. You have the right to a written estimate

Garages must quote you in writing before lifting a spanner. This quote is binding for 12 calendar days. If they want to charge for preparing the estimate, they must tell you first – and of course, you can say no.

Tip: Save that quote. The final bill should match the quote. It must be the same. doesn’t – You have legal ammunition, unless you were informed of the changes and agreed to them.

3. When you return something, it will be returned AS IS.

You can reject their quote. Your car must be returned in the same condition as you left it. No Part removal, no “accidental damages”, no half-finished jobs that they refuse to complete. Full stop.

4. The delivery receipt must be provided.

This resguardo is your golden Ticket. This document proves that you have dropped off the vehicle. allows you to You can always pick it up at a later time. No excuses.

5. Hidden faults = no hidden costs

Extra money is often found by mechanics. issues – But they must inform you before starting the job. If they charge you extra without your consent, then you are not legally bound to pay.. End of.

6. You must agree to the use of second-hand parts.

Here’s the place where things get dirty. Some garages use salvaged or used materials. parts – You will not be told. It’s illegal to do this unless it’s in writing.

You must insist that they use only new parts. They will show you both old and new parts if you request. If they refuse to pay, you may refuse.

7. The invoice isn’t optional – it’s the law

After the job is done, you’re entitled to a proper invoiceIt must be written, signed and itemised. Include:

• Work breakdown
• Hours charged
• Replacement of parts
• Taxes included

Keep your belongings safe. You’re the only one who can defend yourself if later things go wrong.

8. Parking fees? You can only ghost parking fees

Some garages will try to charge you for parking. The garages can’t charge you unless

• They gave you a quotation
• You refused to accept it
• And you left the vehicle there for more than three days

Any other thoughts? It’s total nonsense.

9. You’ve got a guarantee – use it

All repairs are covered by law.

• 3 months or 20,000 km – whichever comes first
• Included are parts, labour and the cost to transport your vehicle if necessary.

The garage is a good place to start. You can use You get a two-year warranty for new parts. Second-hand (used with consented) parts must be covered for a year.

What to do when someone messes it up

If the person has done a bad job or violated the rules

1. Complain directly to the garage – calmly, in writing.
2. Show your documents: quote, receipt, invoice.
3. You should hire an attorney to protect you if someone tries to trick you. You can sue – and win.

Consumer law is clear. Consumer law is crystal clear.

Recap: 9 Garage Rules Every Driver in Spain Should Know

1. Displaying prices is mandatory – clearly shown in Spanish, including labour rates.

2. Written quote required – valid for 12 days, with prior notice of any charges.

3. Your car must be returned in the same condition You can decline to use the service.

4. You must receive a delivery receipt (resguardo de entrega) Dropping off your vehicle is easy.

5. All extra work must be authorized by you – no hidden costs allowed.

6. Only new parts unless otherwise agreed – and they must show you the parts.

7. You have a right to receive a properly itemised invoice – signed and stamped.

8. Parking charges are not applicable unless your vehicle is abandoned for more than 3 days after the quote.

9. You will get a legally binding repair guarantee – 3 months or 20,000km, plus 2 years for new parts.

“” Final Verdict

You wouldn’t let a cowboy builder near your house – so why let a cowboy mechanic near your car?

If your garage isn’t following the law to the letter, don’t just moan about it at the bar – take action. Ask for a quote. Demand your invoice. Demand better.

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