Ryanair accounts for half of passenger complaints at Valencian Airports in 2024 – – CSN

Ryanair has turn into the focus of passenger complaints at airports within the Valencian Group this yr. Based on information from the Conselleria de Turismo, the Irish airline accounted for greater than half of the complaints made by travellers at Alicante-Elche Airport, the busiest within the area.

Out of 41 complaints registered within the first eight months of 2024 at Alicante Airport, Ryanair was the topic of twenty-two. This airport has seen important site visitors, with 1.98 million passengers recorded thus far this yr.

Following Ryanair within the variety of complaints are Iberia and AENA, every with six complaints, and Vueling with 4. Different corporations talked about within the grievance checklist embody Norwegian, Volotea, and Menzies Aviation.

Valencia Airport, regardless of dealing with fewer passengers (1.09 million) than Alicante-Elche, noticed a surprisingly excessive variety of complaints, totalling 103. As soon as once more, Ryanair topped the checklist with 40 complaints, adopted by Vueling with 13 and Volotea with eight.

Castellón Airport, which has seen far much less site visitors, registered 5 complaints, divided between Vueling (three) and Ryanair (two).

The first causes behind these complaints embody points with baggage, high quality of service, and extra expenses for providers resembling seat choice.