This text is a part of FT Globetrotter’s information to Madrid
I first moved to Madrid in 2000. Since then it’s modified enormously, turning into a preferred vacationer vacation spot largely aimed on the luxurious market, and a few basic bars and eating places have sadly closed and been changed with US fast-food chains. The town is now extra culturally and racially numerous because of immigration, and within the enterprise sense it has develop into rather more internationalised.
Take the stereotypical Spanish tardiness. This has fallen by the wayside to get replaced with a extra Anglo-Saxon punctuality. Not so way back, many corporations nonetheless imposed an compulsory two-hour lunch break. However the days of having the ability to go house at lunchtime, eat and have a fast snooze earlier than returning to the workplace are lengthy gone in Madrid. That’s to not say Madrileños don’t nonetheless nap — they’ll on the weekend and on trip — however today it’s greatest to not ask if folks nonetheless have a siesta in a enterprise capital corresponding to Madrid, for danger of offence.
Nonetheless, it is a metropolis that by no means enables you to overlook that you’re within the beating coronary heart of Spain, because of seemingly infinite visitors jams via the primary boulevards and avenues, thronging streets, a wealth of Spanish culinary selection and a cacophony of chatter in every single place you flip.
Don’t be delay by the demonstrations in Spain calling for a brand new mannequin of tourism — specifically the water-pistol-squirting protesters in Barcelona. The vast majority of folks you’ll meet in Madrid will probably be completely delighted to have you ever of their metropolis and can need to let you know all about their tradition, historical past and specifically their meals. It’s very social: you’ll be able to anticipate a heat and pleasant welcome within the enviable wealth of bars and eating places — a scene that’s flourishing because of the town’s simultaneous financial and cultural increase. It’s buzzy. It’s upbeat. So don’t put a dampener on proceedings. Right here’s how.
Greetings

Madrileños are sometimes characterised as being very open, tactile and personable proper from the beginning, even in a enterprise setting. Don’t be stunned if a whole stranger provides a loud and cheery “Buenos días” when getting into a raise with you, and even within the rest room — or (horror!) standing facet by facet at a urinal.
When males greet different males, a preliminary handshake can rapidly progress to a hug when a relationship has developed. When males are assembly with girls, and girls with girls, even for the primary time, it’s quite common to provide two kisses on the cheek (you lean to the left first, then to the correct, in comparison with the Italians, who go proper after which left — one thing that may trigger all types of inadvertent, awkward face-bumping when these two nationalities meet).
That stated, many Spanish girls have been considerably relieved when the pandemic briefly put paid to the standard dos besos and are actually extra inclined to supply a hand. I’d advise guests to do the identical, but when a hug or two kisses are provided, flow.
In case you are a Spanish speaker, don’t fear an excessive amount of about utilizing the well mannered usted kind relatively than tú. It’s very not often used today, even in a enterprise context, except you occur to be assembly with a CEO or different very high-ranking govt.
Consuming
Some critical adjustment is commonly wanted if you’re to slot in with Madrileños and their consuming habits. Whereas breakfast is loved wherever between 7am and 10am, relying in your work timetable, lunchtime mostly begins at 2pm or 2.30pm. In case you want an earlier begin, keep in mind that many eating places is not going to begin serving till 1pm.
Dinner, in the meantime, is served as late as 9pm or 10pm for many Spanish households (the results of Spain shifting to Central European Time in 1940) — even through the work week, and even for younger youngsters. (Actually, primetime Spanish TV doesn’t begin till 10pm.)
Which means that lunch is the largest meal of the day, and very often loved by in an area bar or restaurant within the type of the menú del día (a set meal that features an ever-changing selection of first course, important dish, dessert, drink, bread and occasional, all for a really cheap worth).
Lunch hours are nonetheless sacred for Spaniards. As of late, 90 minutes is the minimal for a enterprise lunch. However do be ready for them to probably run on. And don’t be tempted to have lunch at your desk: it’s priceless time to get to know colleagues and associates higher and forge stronger relationships.
Likewise, invites to a mid-morning or mid-afternoon espresso ought to at all times be accepted. Nipping out for a mid-morning and mid-afternoon snack is de rigueur in Spain, to see you thru the lengthy, hungry hours between the three important meals. Enterprise in Madrid is finished round an entire lot of foods and drinks.
Ingesting
Madrileños like to drink, whether or not it’s a pre-lunch or -dinner vermouth, an ice-cold frothy beer or, after all, a glass of Rioja and Ribera del Duero. However they don’t, nonetheless, get drunk in a enterprise context. And it is rather essential that you just observe go well with. It’s frowned upon to drink to extra at firm celebrations corresponding to Christmas events or dinners.
If bottles of liquor all of a sudden seem at your desk, you’ll be able to be happy to assist your self, as you are actually locked into the sobremesa — a beautiful Spanish phrase that means actually “on the desk”, which describes that lengthy and boozy postprandial debate that may final for hours.
Make like a Madrileño and at all times eat when you drink. An evening out within the Spanish capital is a marathon, not a dash; it requires the sort of pacing that will probably be considerably overseas to anybody used to making an attempt to beat the bell in UK pubs. You’ll be able to anticipate eating places to remain open till as late as 1am, bars to chuck out someday after 3am, and nightclubs to maintain serving till 6am. A phrase of recommendation: when looking for the eye of a bartender or waiter, a loud, assured greeting is commonly required, in any other case you might be ready for much longer than the Spanish clients to get served.
Paying the invoice

Madrileño mates and colleagues will usually insist on selecting up the tab, to which a spirited, virtually theatrical opposition ought to be provided. If a Spaniard says they need to “invite you”, which means they will pay — the verb invitar means to choose up the tab. It is vital, nonetheless, to insist the subsequent time that you just do really pay, in order to keep away from any resentment as your relationship progresses.
Dinner events
With such a wealth of bars and eating places in Madrid, it’s maybe no shock that invites to shoppers’ or colleagues’ houses are few and much between. What’s extra, significantly within the centre of the town, flats will be considerably on the small facet, which is why so many Madrileños depend on la vida callejera (“life lived open air”) for his or her leisure actions.
Many shut mates and colleagues won’t ever have seen the within of one another’s abodes, preferring as a substitute to satisfy for lunch in eating places, tapas within the metropolis’s myriad institutions or bars for frothy, expertly pulled cañas (the smallest measure of beer).
Learn how to costume
Enterprise apparel is ever extra informal in Madrid. Ties are one thing of a rarity today, bar within the anticipated locations: funding banks, main consultancies, legislation companies. As a common rule, smart-casual — erring on the sensible facet — is the way in which to go.
When to set a gathering
Madrileños who’ve youngsters will not be within the workplace or up and operating remotely till 10am, and it’s greatest to set conferences from this time onward — and earlier than 6pm; many employees will probably be trying to clock off from then. It’s additionally value contemplating that many corporations end early on Fridays, normally round 3pm, and that through the sweltering months of July and August, when faculties are closed, a number of workers will probably be permitted to clock in round 8am or 9am and depart at 3pm.
Time was when Madrid became a ghost city in August, as bars, eating places and smaller corporations shut up store for the entire month and everybody headed out to the seashore. That’s now not the case. However do anticipate staffing be on the skinny facet through the summer season months and fewer key selections to be taken, as folks flee the furnace of the town centre for the cool north of the peninsula or the coast.
Matters of dialog

Spaniards can communicate for hours about foods and drinks, and it’s no marvel. Most of what’s eaten and drunk within the nation is produced domestically, and plenty of Madrileños have roots in different areas that each one have their very own culinary quirks. Count on, then, to be drawn into prolonged conversations about simply how grandmas or aunts make their tortillas or croquetas, and you should definitely present as a lot curiosity as you’ll be able to muster for this enthusiasm.
As in so many different nations, matters to keep away from embody faith and politics. Spain remains to be as hopelessly divided throughout left and proper traces because it has been for many years now — maybe much more so because the emergence of far-right teams corresponding to Vox and hard-left alliances corresponding to Sumar and Podemos.
Soccer is usually a fail-safe subject. For a lot of Madrileños, with their three top-flight groups Actual Madrid, Atlético de Madrid and Rayo Vallecano, the game occupies a detailed second to meals on their record of priorities. And asking about somebody’s household is usually a good suggestion: household models in Madrid, and in Spain basically, have a tendency to stay extremely shut, as you will note any weekend of the yr as generations come collectively for lengthy, leisurely meals at eating places.
Additionally it is much more widespread in Spanish tradition to interrupt others whereas talking. Don’t be offended — and don’t be afraid to insist on making your level when you have been lower off, both throughout a enterprise assembly or in a social setting.
One faux-pas to keep away from: asking if the water in Madrid is secure to drink — there are few different issues that natives of the town are as happy with as the standard of their faucet water.
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